Effective Date: 27 May 2025

Welcome to Al Ruya Visa Solutions. By accessing and using our website or any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing this website, submitting an enquiry, or availing our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use this website.

2. Services We Provide

Al Ruya Visa Solutions provides consulting services for immigration, study abroad, work visas, and travel documentation for various countries. The final approval or rejection of any application lies solely with the respective embassy, consulate, or government body.

3. No Guarantee of Visa Approval

We assist with documentation and application processes; however, we do not guarantee visa approval. The decision to issue a visa lies with the respective immigration authorities, and we are not liable for any rejection or delay.

4. User Responsibilities

When using our website or services, you agree:

  • To provide accurate, current, and complete information.

  • Not to submit any fraudulent or misleading documentation.

  • Not to misuse the website for unlawful activities.

  • To respect the intellectual property rights of Al Ruya Visa Solutions.

5. Payments and Refund Policy

  • All service fees are communicated clearly before engagement.

  • Fees once paid are non-refundable, unless explicitly stated otherwise in writing.

  • If a refund is permitted, it will be processed within 15 working days.

6. Intellectual Property

  • All content on this website—including text, graphics, logos, icons, and images—is the intellectual property of Al Ruya Visa Solutions and may not be reproduced, distributed, or used without written permission.

7. Limitation of Liability

  • Al Ruya Visa Solutions is not liable for:

    • Any direct, indirect, incidental, or consequential losses resulting from use of our services or website.

    • Any loss arising due to rejection of visa applications or delays by embassies or government authorities.

    • Any inaccuracies in the documents or information provided by the client.

8. Third-Party Links

  • Our website may contain links to third-party sites. These links are provided for convenience only, and we are not responsible for the content or privacy practices of those websites.

9. Changes to Terms

  • We may update or modify these Terms and Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of UAE, and any disputes shall be subject to the exclusive jurisdiction of its courts.

11. Contact Us

  • If you have any questions regarding these Terms and Conditions, feel free to contact us:

    Al Ruya Visa Solutions
    📍101 BMI Building,
    Near Sharaf DG Metro Station BUR Dubai.
    📞 +971552323753
    📧 Info@alruyavisasolutions.com