Effective Date: [27 May 2025]

At Al Ruya Visa Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email ID, date of birth, nationality, etc.

  • Educational & Professional Details: Academic history, work experience, resume/CV.

  • Documents: Passport copy, certificates, IDs, etc. (only if voluntarily submitted).

  • Technical Data: IP address, browser type, device, and pages visited.

  • Communication Data: Messages, queries, or feedback submitted through forms or email.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries or service requests.

  • To assess your eligibility for immigration programs.

  • To improve our services and website performance.

  • To send relevant updates, newsletters, or promotional content (if opted-in).

  • To comply with legal obligations or government requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information.

However, we may share your information with:

  • Government immigration bodies (only when applying for services).

  • Trusted partners or service providers (e.g., language testing centers, courier services).

  • Legal authorities if required by law or for fraud prevention.

All shared parties follow strict confidentiality and data protection measures.

4. Cookies and Tracking

We may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve page load speed and content relevance

You can disable cookies from your browser settings if you prefer not to be tracked.

5. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, loss, or misuse.

However, no system is 100% secure, and we cannot guarantee complete security of data transmitted over the internet.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing emails

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us at Info@alruyavisasolutions.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., official immigration portals). We are not responsible for the content or privacy practices of those websites.

8. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated “Effective Date.” Continued use of our services means you agree to the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Al Ruya Visa Solutions
📍101 BMI Building,
Near Sharaf DG Metro Station BUR Dubai.
📞 +971552323753
📧 Info@alruyavisasolutions.com